Accessibility Statement

Last updated: 25/09/2025

Tifocases.com is committed to making our website and services accessible to all customers, including people with disabilities. We believe everyone should be able to browse, personalise, and purchase our phone cases with ease and confidence.

Our Commitment

We are actively working to ensure that our website meets accessibility standards and guidelines, including the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.

This includes:

Designing pages with clear structure and readable text.
Ensuring strong colour contrast for text and buttons.
Providing text alternatives (alt text) for meaningful images.
Making navigation possible using a keyboard.
Supporting screen reader compatibility.

Personalised Cases

When creating personalised phone cases, we aim to make the design process accessible to all customers. If you experience any difficulties uploading images, adding text, or previewing designs, please contact us and we will be happy to assist or create the design on your behalf.

Ongoing Improvements

We are continuously improving our website and services to ensure accessibility for all users. This includes testing our site, training our team, and making updates based on customer feedback.

Third-Party Tools and Platforms

Our website is built on Wix, which provides accessibility features as part of its platform. We also use third-party payment providers (such as PayPal, Stripe, or Wix Payments). While we cannot control their accessibility standards, we encourage these providers to maintain inclusive services.

Feedback and Support

We welcome your feedback on accessibility. If you encounter any barriers when using our site or need assistance with a purchase, please contact us:

TIFO Cases
Email: admin@tifocases.com

We aim to respond to accessibility feedback within 2 business days.

Accessibility Features in Progress

We are currently working on:

Adding clearer instructions and labels for personalised design uploads.
Testing mobile accessibility across different devices.
Expanding compatibility with assistive technologies.

Formal Complaints

If you are dissatisfied with our response to an accessibility concern, you may also have the right to escalate the matter to a relevant accessibility authority in your country.