Last updated: 25/09/2025

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Tifocases.com (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, and protect your data when you use our website and services.

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By using our website, you agree to the terms of this Privacy Policy.

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1. Information We Collect

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When you interact with our website, we may collect the following types of information:

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• Personal Information: such as your name, email address, phone number, billing and shipping address.
   

• Order Details: including product selections (e.g., personalised case designs), purchase history, and order notes.
   

• Payment Information: processed securely by third-party payment providers; we do not store full payment card details.
   

• Technical Information: such as IP address, browser type, device information, and cookies (see Section 5).

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2. How We Use Your Information

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We use your information for purposes including:

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• Processing and fulfilling your orders, including personalised case designs.
   

• Managing your account and providing customer support.
   

• Communicating with you about your orders, promotions, and updates (with your consent where required).
   

• Improving our website, products, and services.
   

• Complying with legal obligations.

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3. Sharing Your Information

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To provide our services, we may share your information with trusted third parties:

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• Wix: We use Wix as our e-commerce platform. Relevant personal and order data is passed to Wix to process orders, host our site, and manage customer communications. For more information, see Wix’s Privacy Policy.
   

• Payment Providers: We use secure third-party payment processors (e.g., Stripe, PayPal, Wix Payments) to handle transactions. Your payment details are encrypted and processed securely.
   

• Delivery Partners: To ship your order, your name, address, and contact information may be shared with couriers.
   

We do not sell, rent, or trade your personal data to third parties.

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4. Personalised Products

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When you order a personalised phone case, we collect and use any text, images, or designs you upload. These are used solely for fulfilling your order and are not shared beyond what is necessary to create and deliver your product.

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5. Cookies and Tracking Technologies

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We use cookies and similar technologies to:

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• Ensure our website functions properly.
   

• Analyse site traffic and improve user experience.
   

• Remember your preferences and saved shopping cart items.
   

• Provide personalised marketing (where consented).
   

You can manage or disable cookies through your browser settings. Please note some features may not work correctly without cookies.

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6. Data Retention

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We keep your personal data only as long as necessary for:

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• Fulfilling your orders and providing services.
   

• Meeting legal, tax, or accounting obligations.
   

• Resolving disputes and enforcing agreements.

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7. Your Rights

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Depending on your location, you may have the right to:

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• Access, correct, or delete your personal information.
   

• Object to or restrict certain processing activities.
   

• Withdraw consent (where applicable).
   

• Request a copy of the personal data we hold.
   

To exercise your rights, please contact us at admin@tifocases.com

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8. Security

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We implement appropriate technical and organisational measures to protect your information from unauthorised access, loss, misuse, or disclosure.

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9. Changes to This Policy

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We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “last updated” date.

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10. Contact Us

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If you have any questions about this Privacy Policy or how we use your data, please contact us:

 

TIFO Cases
Email: admin@tifocases.com